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FAQ
www.directfurniture.com will be developing FAQ based upon customer feedback. Please contact us with your questions and we will post the answers on this FAQ page.

General
Payment options. What forms of payment do you accept for purchases?
How Can I Contact you?
How do I become a registered user for this site?
Can I check And update my account contact information?
Taxes?
Privacy Policy
What happens if I forget my password?
What are the store hours for the Santa Clara showroom?

Products
Are all of the products on this website also present in the Santa Clara Showroom?
Is the furniture color and finish I see on the screen accurate to real life?

Shipping and Pickup
Where do you ship to?
How do I change my shipping address?
Can I pick up my order at the Santa Clara location?
Do I need to be home to receive the furniture?
When will my order be delivered?

Warranty
Do your products come with a warranty?

Return Policy
What is your Return/Exchange policy?
Can I cancel my order?

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Copyright © 2009 DIRECT FACTORY FURNITURE

Located at 3535 Kifer Rd. Santa Clara, CA 95051 We Service the Areas of San Jose, Bay Area, Campbell, Milpitas, Palo Alto, San Mateo, Redwood City, Daly City, Cupertino, Coaster, Ashley, Homelegance, San Francisco, and carry leather furniture, reclining recliner, Mattresses, home office, home theater, loveseats. We would love to help you furnish your entire home.